Things to know
- When you sell online to consumers in Canada, you need to comply with provincial internet sales laws – this means that you’ll need to provide certain information to consumers before they make a purchase, and then deliver a copy of your terms of sale or other agreement to them.
- If you don’t comply with internet sales laws, a consumer may have remedies, including the right to cancel the contract, and you could face regulatory enforcement.
- In some provinces, you can’t include certain provisions, such as class action waivers, mandatory arbitration requirements and choice of law or venue provisions, in your consumer agreements.
- Selling certain products and services, such as water heaters, gym memberships, and matchmaking services, can subject you to additional obligations or restrictions.
- You may have to comply with accessibility requirements for the design of your website.
Things to do
- Have your website and sales process reviewed to ensure you’ve made all required disclosures.
- Have your consumer agreements localized to ensure that they do not include any restricted
or prohibited provisions, and that they comply with Canadian laws and contracting practices.
- Assess what local laws apply to your products or services and ensure that you are in compliance with them.
- Assess whether Québec’s language laws apply to your operations, including your website,
consumer agreements and customer support and, if they do, ensure that you comply with them.
- Ensure that your website satisfies any applicable accessibility requirements.
Canada Company Registration
Company Formations Canada offers fast and easy company registration in Canada for non-Canadian residents and foreign companies wishing to operate and do business in Canada.
Register a new company in Canada as a non-Canadian resident
Register a foreign company in Canada
Canada Registered agent services for foreign companies and non-Canadian residents.
Canada Nominee director services for foreign companies and non-Canadian residents.
Shared from: Osler, Hoskin & Harcourt llp Publication